Zoho Integration: connect with modules and lists

  • Alechko2
    Asked on November 13, 2018 at 7:43 AM

    Hi,


    Can I integrate Jotforms with modules in Zoho CRM other than Contacts and Leads?


    Thanks

  • cansu Jotform Support
    Replied on November 13, 2018 at 8:42 AM

    Hi,

    Yes, you can and it's so easy! 


    Please follow the steps;

    https://www.jotform.com/help/409-How-to-Integrate-JotForm-with-Zoho-CRM


    With Zoho Integration, not all field types are supported.

    Supported fields are the following:

    - Text Box

    - Dropdown

    - Check Box

    - Radio Button

    As much as possible, use the Full NameEmail, Address and Phone Number fields. They work best as counterpart fields in Zoho.

    Thanks.

  • Alechko2
    Replied on November 13, 2018 at 8:59 AM

    Dear Cansu,

    Please read my question... 

    I did not ask about the type of fields I asked about Zoho CRM modules in other than Contacts and Leads?

    1542117564zoho and jotforms Screenshot 10

  • arthurprc
    Replied on November 13, 2018 at 11:29 AM

    Hi there,

    It seems that you would need to create a custom list view for the specific modules.

    1542126515customviews Screenshot 10

    Reference:


    https://www.zoho.com/crm/help/customization/list-views.html#Create_Custom_List_Views

    I didn't replicate the issue yet but I've checked it. In case you need further assistance, please just ask and we'll do any required tests to ensure that it works fine on your end.

    Let us know if the issue persists.

  • Alechko2
    Replied on November 13, 2018 at 3:06 PM

    Hi, 

    As you see in my screenshot, there is only 2 options: contact and lead.

    I don`t have all the list you show.

    Or you mean all this in my Zoho account?

  • arthurprc
    Replied on November 13, 2018 at 4:15 PM

    Hi there,

    You're right, I've suggested creating a custom list view on your Zoho account.

    Instructions: https://www.zoho.com/crm/help/customization/list-views.html#Create_Custom_List_Views

    It should display in the JotForm settings afterward.

  • Alechko2
    Replied on November 14, 2018 at 9:09 AM

    thx