Jotform not visible in Blogger

  • KevinKeys
    Asked on November 28, 2018 at 1:24 AM

    I have embedded a jotform in a Blogger page using the iframe code for Blogger. After publishing the page All I see is white space where the form should be.

    Jotform Thread 1655558 Screenshot
  • Richie JotForm Support
    Replied on November 28, 2018 at 10:08 AM

    Can you please try this guide on how to embed forms on Blogger?

    Guide:https://www.jotform.com/help/14-Adding-a-Form-to-Blogger

    Let us know if the issue still remains.

    Thank you.

  • KevinKeys
    Replied on November 28, 2018 at 1:23 PM

    Richie_P

     

    Thank you for the response. The video you pointed me to above is exactly what I followed. The issue remains. I made a clone of the jotform and added it to a second Blogger blog with the same negative result - lots of white space. Here is the link:

    cricketcoachingonlineblog.blogspot.com

    Click on the tab Ask the Cricket Coach which is just above the date and you will see the problem - lots of white space.

     

    Regards

    Kevin

  • Richie JotForm Support
    Replied on November 28, 2018 at 2:46 PM

    I have checked your webpage and I was able to load your form.

    Here is how I  view your web page.

    Jotform not visible in Blogger Image 1 Screenshot 20

    Have you tried viewing your form on another browsers and check if the issue still remains?

    Thank you.

  • KevinKeys
    Replied on November 28, 2018 at 3:05 PM

    Richie_P

    I didn't think to check different browsers. I use Firefox 63.0.3 (64-bit) on my desktop and it it is not showing on that version.

    I have checked the link on my iPad Pro and it is showing in both Firefox and Safari (both up-to-date versions). I will install Chrome and Vivaldi today and check them both.

    Look forward to you sorting out with Firefox the desktop Firefox problem as I don't wish to change browsers.

    Regards

    Kevin

  • Richie JotForm Support
    Replied on November 28, 2018 at 4:38 PM

    I have used FireFox 63.0.3 to check your form and the forms seems to be working correctly on your web page.

    Screenshot:Jotform not visible in Blogger Image 1 Screenshot 20

    Can you please try clearing your browser's cache in Firefox? Could you also check for add-ons that may be affecting the form in your web page?

  • KevinKeys
    Replied on November 28, 2018 at 4:50 PM

    Richie_P

    It is not a cache problem as I have checked multiple times. I'll disable all add ons and try again and will get back to you with the result.

    Kevin

  • KevinKeys
    Replied on November 28, 2018 at 4:56 PM

    Richie_P

    Disabled all add-ons then re-enabled on by one and found the culprit: Privacy Badger.

    Thanks for your assistance

    Kevin

  • KevinKeys
    Replied on November 28, 2018 at 4:59 PM

    Richie_P

    FYI: Privacy Badger allows users to disable it on individual domains which I have done for cricketumpiring.com. The form is now visible.

    Kevin