Feature: The user wants to see uploaded image labels in PDF.

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    moolguy
    Asked on December 05, 2018 at 02:44 PM

    Why are my individual image labels are no longer on the pdf? I did nothing to change this. How do I make them visible again? This is detail very important for our pdf.

    Thanks!

    Adam

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    Victoria_K
    Answered on December 05, 2018 at 04:50 PM

    Hi Adam - Unfortunately, we have not received the screenshot you posted. Can you please specify what image labels you refer to so we could better understand the problem? We would appreciate if you could post a screenshot at this thread: www.jotform.com/answers/1664124 

    How-to-Post-Screenshots-to-Our-Support-Forum

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    moolguy
    Answered on December 05, 2018 at 06:01 PM

    Image on the left is from a few days ago. You can see the image labels/links. The image on the right from yesterday has no labels/link.

    1544050758Screen Shot 2018-12-05 at 2.57


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    jherwin
    Answered on December 05, 2018 at 09:23 PM

    Please allow me some time to check and make some tests on my end. I will update you via this thread.

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    jherwin
    Answered on December 06, 2018 at 05:02 AM

    I checked the submissions page of the form you mentioned and I was not able to see the submission on the left image in your reply. Also, that is an old PDF layout, image labels are showing on the old PDF layout. I also made tests on my end using old and new PDF layout and I was able to replicate the issue. Image labels do not appear in the new PDF layout.

    I'm opening a feature request for this, although we cannot provide an ETA, we will keep you updated via this thread.

    Thanks.


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    mustafa
    Answered on December 08, 2018 at 05:29 AM

    Hi,

    Can you please retry after enabling the following checkbox in File Upload field setting on PDF Editor?

    1544264945Screenshot at Dec 08 13-27-52.

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    moolguy
    Answered on December 08, 2018 at 04:12 PM

    Great! Now the image label shows up. 👍

    I'd like to request that you add another checkbox to select whether or not the hyperlink is active. I don't need to have the option for clients to download the full size images. However, it would be nice to have that option for some

    Thank you again for resolving my initial issue😁

    Adam

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    jherwin
    Answered on December 08, 2018 at 06:35 PM

    To better assist you, I have opened a separate thread for your another concern. Please refer to this link instead: https://www.jotform.com/answers/1667259

    Thank you.