Account is paid and upgraded but is not showing on my account

  • Hadi
    Asked on December 9, 2018 at 1:14 PM

    Hi, this account is upgraded, why is not showing on my account?

    Kind regards,

    Hadi

  • jonathan
    Replied on December 9, 2018 at 2:03 PM

    We apologize for any inconvenience caused. I reviewed the account/username reloux  and it now shows at BRONZE-Yearly plan.


    You can check as well on your my account Billing section https://www.jotform.com/myaccount/billing