Email Notification: changed email recipient but nothing is sent to the new email

  • Lancerk
    Asked on December 11, 2018 at 7:43 PM

    was lancer5@me.com

    changed to lancerk5@outlook.com


    Send a a copy of correspondence to lancer5@me.com

  • David JotForm Support Manager
    Replied on December 11, 2018 at 10:31 PM

    The email address you have set as the recipient for email notifications is "Lancerk5@outlook.com". Our mail log shows that notifications are being sent: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History 

    1544585376sent Screenshot 10

    Please check your spam folder, if you find the notifications there, make sure to mark them as NOT SPAM. Let us know if you need more help.