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Daniel HuthwaiteAsked on December 12, 2018 at 7:29 AM
Hi,
I have created a form and unfortunately I am not receiving any responses. Could someone please look into this please.
Thank you
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Kevin Support Team LeadReplied on December 12, 2018 at 11:47 AM
I can see your form has been created under a guest account, upon checking the form in the builder it seems like it does not have an email notification, you may set up one following this guide: https://www.jotform.com/help/25-Setting-up-Email-Notifications
I hope this helps.
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Daniel HuthwaiteReplied on December 12, 2018 at 12:43 PM
Hi,
I cant log in though...
How do I log in?
Daniel Huthwaite
Founder | Aado Smart Home
M: 07305010700 (tel:07305010700)
E: daniel@aadosmarthome.co.uk (mailto:daniel@aadosmarthome.co.uk)
W: www.aadosmarthome.co.uk (http://www.aadosmarthome.co.uk/)
This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited
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Kevin Support Team LeadReplied on December 12, 2018 at 1:46 PM
There is no login info since your account is a guest, please create an account here: https://www.jotform.com/signup
And provide us the username so we can move the form to the account and you can set up the email notification.
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Daniel HuthwaiteReplied on December 12, 2018 at 2:43 PM
Great, will I still get that responses?
Thank you
Daniel Huthwaite
Founder | Aado Smart Home
M: 07305010700 (tel:07305010700)
E: daniel@aadosmarthome.co.uk (mailto:daniel@aadosmarthome.co.uk)
W: www.aadosmarthome.co.uk (http://www.aadosmarthome.co.uk/)
This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited
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Kevin Support Team LeadReplied on December 12, 2018 at 4:38 PM
Yes, the form and submissions will be transferred over.
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Daniel HuthwaiteReplied on December 12, 2018 at 4:43 PM
Ok,
I have created an account daniel@aadosmarthome.co.uk
Aadosmarthome is unsername.
Thank you
Daniel Huthwaite
Founder | Aado Smart Home
M: 07305010700 (tel:07305010700)
E: daniel@aadosmarthome.co.uk (mailto:daniel@aadosmarthome.co.uk)
W: www.aadosmarthome.co.uk (http://www.aadosmarthome.co.uk/)
This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named oaddressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited
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Kevin Support Team LeadReplied on December 12, 2018 at 6:07 PM
It seems like the form was automatically linked to your account, please log in to find the form and follow the guide to add the email notification.
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Daniel HuthwaiteReplied on December 13, 2018 at 2:43 AM
Thank you, but the submissions are all
Blank...
Daniel Huthwaite
Founder | Aado Smart Home
M: 07305010700 (tel:07305010700)
E: daniel@aadosmarthome.co.uk (mailto:daniel@aadosmarthome.co.uk)
W: www.aadosmarthome.co.uk (http://www.aadosmarthome.co.uk/)
This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited
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Kevin Support Team LeadReplied on December 13, 2018 at 10:28 AM
Since the last one is a different issue, I have moved it to another thread in order to assist you better. We will help you as soon as possible here: https://www.jotform.com/answers/1672280
Thanks.