Not allowing uploads

  • csmltd
    Asked on December 19, 2018 at 6:09 AM

    Hi


    A lot of my forms are showing errors when trying to use, not uploading photos etc


    I need an urgent response for this as iots causing a lot of problems

  • Kevin Support Team Lead
    Replied on December 19, 2018 at 11:03 AM

    We will need to get more details about the issues you're facing, such as the specific error you're receiving, if the forms are embedded on your web site, which file types are you trying to upload. 

    If possible you may also share us screenshots of the errors you're facing, this guide will help you uploading the images here: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum 

    Note that attached images via email responses will not be posted here. 

    Also, I have tested one of your forms and it works on my end, here is a screen-cast about it: 

    Not allowing uploads Image 10