Do test submissions count towards my quota?

  • Profile Image
    fitlicious
    Asked on January 16, 2019 at 01:55 PM

    Hi there,

    While developing my form I have done a number of test submissions.  When I'm ready to publish and properly use my form, can I wipe all those submissions and start fresh for my quota?

    Thanks,

    Anna.

  • Profile Image
    Welvin
    Answered on January 16, 2019 at 02:42 PM

    Yes, if you have previewed the form and submitted it. We can restore the limit once we have verified that those are your tests. I see you have requested the form to be moved to a different account. 

  • Profile Image
    fitlicious
    Answered on January 18, 2019 at 01:46 AM

    Thank you!  We are ready to go live and I have manually deleted all the test submissions (to clear out our reports of dummy data).  I'm going to set a submission limit of 38, but do I still need to take the test submissions in to account so that the form doesn't disable prematurely?  We want a max of 38 real submissions...

  • Profile Image
    Kiran
    Answered on January 18, 2019 at 06:48 AM

    I see that the form is not having any submissions at this moment. If you want to receive only a maximum of 38 submissions, the limit can be set from the form settings.

    https://www.jotform.com/help/137-How-to-Limit-Submissions-in-a-Form

    If you have already set the submissions limit, you should be able to receive the number of submissions set in the form settings.

    Hope this information helps!