We can't access our forms, despite signing up to the silver programme.

I did check your account and did not find any issue with that. What is the issue you are  having? Do you get any error message when you try to access your forms?

Please explain your issue a bit more in detail and we will try to help you. You may also like to share a screenshot of the issue as well. The following guide should help you how to upload image in forum post:   https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum 

We will wait for your response.