Why is my form displaying over quota message?

  • iapi2016
    Asked on February 1, 2019 at 6:18 AM

    hello, today is the 1 of february and forms should be reallocated, why there is still this situation on my website pages????

    this is a big inconvenient for me.

     who will put the form working again? me or you automatically?? 

     when it will be again working???

    Jotform Thread 1719987 Screenshot
  • Kiran Support Team Lead
    Replied on February 1, 2019 at 6:57 AM

    I see that the submission counter for your account has already been reset. It looks like that it was a cache issue which caused it. I have cleared the form caches for your account and the form is now displaying on your web page normally.

    Please check and let us know if you need any further assistance. We will be happy to assist.