How can I set the file type for ftp to be a CSV file?

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    Spelean
    Asked on February 07, 2019 at 05:26 AM

    how can i set the file type for ftp to be either a CSV file, or even a TXT file? NOT a PDF

    thanks

    Tim



    This is a re-post of a comment on How to Send Submission Data & File Upload via FTP

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    Richie_P
    Answered on February 07, 2019 at 08:39 AM

    The exact file format uploaded by user in your Upload field will be the one that will be uploaded to your FTP server. You can specify the type of files that can be uploaded by your users to your Upload field as follows.

    Please give it a try and let us know how it goes.

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    Spelean
    Answered on February 07, 2019 at 05:43 PM
    Thanks, is that not the any file the user attaches?
    I’m actually asking about the format of the submitted form, It seems to only be exported to FTP as a PDF, but I need a CSV or even TXT file.
    Regards,
    Tim Bickerton
    Digital Communications Manager | Spelean Australia & New Zealand
    Mobile: +61 407 69 6400 | Email: tim@spelean.com.au | Office:



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    Jed_C
    Answered on February 07, 2019 at 09:36 PM

    Submissions that are sent via FTP or other integrations will be on PDF format. That is currently how it works. You can export the data via CSV, Excel file but uploaded data are always in PDF format.

    Reference guide: https://www.jotform.com/help/44-How-to-Export-Form-Data-to-Excel

    Let us know if you have any questions or if you need further assistance.