Is Jotform 508 compliant?

  • Sandi Showalter
    Asked on February 26, 2019 at 3:15 PM

    Are your all of your forms 508 compliant? Including fillable PDF's?

    Also, will your fillable PDF's open up in Chrome or Firefox browsers?

     

  • jherwin
    Replied on February 26, 2019 at 5:30 PM

    Are your all of your forms 508 compliant? Including fillable PDF's?

    Update (December 10, 2019): JotForm Accessible Forms are available.

    We are excited to announce JotForm Accessible Forms. Now you can create Section 508 and WCAG 2.1 Level A and Level AA compliant forms.

    Here is our detailed user guide: How Can I Make My Forms Accessible

    You can also check JotForm Accessible Forms to learn more about our accessibility features.

    I can't say JotForm is not fully 508 compliant, but it can be doable depending on what section or area of the compliance is needed to be met.

    The forms are fully customizable using the Form Designer. You can check this tutorial guide regarding that: Form Designer Tutorial: Let's create fantastic forms!. You can change the font size and color of the fonts to cater the visually impaired.

    If advanced styling is needed, we can use custom CSS codes and we can further advance it by using the form's full source code instead.

    Will your fillable PDF's open up in Chrome or Firefox browsers?

    It is viewable on chrome or other browsers. However, you need a valid tool to open the PDF so you can submit it like an online form.

    You can use the Adobe Acrobat PDF reader if you want to open and submit the form.

  • Mert Ceylan JotForm Developer
    Replied on December 16, 2019 at 8:27 AM

    UPDATE: We are now supporting accessible forms.

    We're happy to announce to you that JotForm now lets you create forms that are Section 508 and WCAG 2.1 Level A and AA compliant! We have prepared a detailed guide which you can check out here.


    To make your form accessible, open it on the form builder, then go to:

    1) Settings

    2) Click on the Form Settings.

    3) Click on the Show More Options.

    0Dy349xTX9 Screenshot 10


    4) Switch the Form Accessibility option to Enabled.

    mFDlb7pm8q Screenshot 21

    Our form builder will then analyze your form. If any accessibility issues are detected, warn you on the aspects that should be fixed to make the form accessible.

    After that, all you need to do is adjust the form to address detected issues if there are any until all of the issues are resolved.

    Also, please note that if your form is created in the old(Legacy) layout, you will see an Accessibility Enhancer Widget added to your form. This widget will automatically make your classic form more accessible, by improving the appearance of form validation warnings, and also adds ARIA(Accessible Rich Internet Applications Suite) attributes to your form. This widget is not needed for Card Layout forms. You may optionally consider selecting one of the ready-to-use accessible form themes. They are marked with a little human body icon in the form designer.

    jdw2k6x8cp Screenshot 32

    If you require any further assistance feel free to contact us!