Why am I unable to log into my account?

hey! i need some help with my account hola@mienvio.mx i cant sing in and i creat many form can you help me?

I have checked your account and it seems like you have only reached the available upload space, but this should not prevent you from log in. 

Which specific error message are you getting? 

Please provide us a screenshot of that, this guide will help you uploading it: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum 

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