Dropbox integration for existing submissions

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    tiffanyrybiski46
    Asked on March 01, 2019 at 11:23 AM

    I did NOT have my dropbox set up to transfer the submitted files into.  How can I get this to happen?  I just set it up and it doesn't look like any files have appeared so far?

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    Victoria_K
    Answered on March 01, 2019 at 12:36 PM

    Unfortunately, there is no option to push files of existing submissions to DropBox. When integration is set up, only new submissions will forward files to DropBox account. If there will be any problem for new submissions, please let us know. 

    I can suggest to download files of existing submissions and upload them to DropBox manually: 

    How-to-Download-the-Submission-Files