Are we able to reset the upload limit by deleting older forms?

  • Emind
    Asked on March 14, 2019 at 7:16 AM

    Hello, 

    Are we able to reset the upload limit by deleting older forms that were submitted?

  • Kiran Support Team Lead
    Replied on March 14, 2019 at 8:28 AM

    Yes. The upload space can be cleared by deleting the submissions that are uploaded with files. Please note that the deletion of submissions is a permanent action and the deleted submissions cannot be recovered in anyway. If you want to take a backup of the submissions, you may export the submissions from the Data section of your account settings.

    https://www.jotform.com/help/374-How-to-Export-All-of-Your-Data-at-Once

    Thanks!