The email does not come through to the receipient.

  • Profile Image
    Jamiebhammer
    Asked on March 22, 2019 at 06:25 AM

    I have set up an Autoresponder email, however when testing the form, the email does not come through to the receipient. How can I fix it?



    This is a re-post of a comment on Send Notifications to Multiple Recipients

  • Profile Image
    Victoria_K
    Answered on March 22, 2019 at 06:46 AM

    May I ask if you can share form link so we checked? Also, what is the address that is not getting email? 

    Generally, it is possible to see if email was sent out: How-to-View-All-Your-Form-Email-History

    If email was sent, please check if it has landed in a spam folder. If so, please make sure to mark it as not spam to receive further emails properly.