I purchased more space last month and I’m still getting a message about needing more space

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    dpulliam
    Asked on April 05, 2019 at 10:50 AM
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    BDAVID
    Answered on April 05, 2019 at 12:36 PM

    You recently purchase a Storage plan, which is only to allow having more than 500 submissions stored in your account.

    If you need to have more upload space limit, you need to upgrade to Bronze, Silver or Gold plan: https://www.jotform.com/help/331-How-to-Upgrade-My-Account

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    Let us know if you need more help.