Permit Application leaves out information from submission PDF

  • SLoomis
    Asked on April 8, 2019 at 9:52 AM

    The pdf version that is attached to all emails for Fence Permit Applications leaves out important information from the application. The part where the applicant chooses whether to have the permit mailed or come in and pick up is left out.

    Jotform Thread 1785710 Screenshot
  • David JotForm Support
    Replied on April 8, 2019 at 11:16 AM

    Check the body of the PDF to ensure the field is present in the PDF.  Here is how to edit the PDF:

    https://www.jotform.com/help/384-How-to-Customize-PDF-Submissions-Report

    If it is missing, add it in.  Alternately, you could create a new PDF, which would have all current form fields.