Custom SMTP Server not working

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    elundgren
    Asked on April 08, 2019 at 04:49 PM

    I have configured a custom SMTP server but it is not working.  Our logs do not show any attempt from Jotform to send via it.  Please help.

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    jherwin
    Answered on April 08, 2019 at 06:53 PM

    Can you please check if you put the correct credentials for your SMTP?

    Guide: 

    How-to-Setup-SMTP-for-a-Form

    How-to-Edit-Delete-Sender-Emails-on-SMTP-Settings