Form is not complete on preview

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    kkilometer
    Asked on April 12, 2019 at 06:36 PM

    I have finished creating my form. But when I preview it, half of the fields are missing. How can this be remedied?

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    jherwin
    Answered on April 12, 2019 at 09:50 PM

    I tested the form you mentioned and I was not able to replicate the issue. Can you please check and confirm if the issue persists on your end?
    1555120208fullview.gif

    If you're referring to other fields, please send us a screenshot so we can look at it.

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    kkilometer
    Answered on April 15, 2019 at 03:25 PM

    Here is a screen shot of what I see in "edit" mode:

    1555356228Edit_Build-Mode.jpg


    Here is a screen shot of what I see in Preview mode. You'll notice it is missing most of the form I created in edit mode. Please help:

    1555356329Preview-Mode.jpg


  • Profile Image
    kkilometer
    Answered on April 15, 2019 at 03:43 PM
    Attached is a PDF showing the form in Edit/Build Mode, and one showing the forn in Preview Mode. The preview of the form does not have the complete edit. What is going on?
    DREW
    [cid:image001.jpg@01D3A595.5DD0EE00]
    Drew Sanders
    Senior Graphic Designer / National Marketing Manager
    801.838.9834
    drew.sanders@snmc.com
    snmc.com
    6965 S. Union Park Center, Suite 100
    Cottonwood Heights, UT 84047
    Company NMLS# 3116
    ...
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    Alan_D
    Answered on April 15, 2019 at 04:51 PM

    Thanks for your detailed description. We didn't receive your PDF attachment. However, we don't need that for now.
    I have inspected your form. There are no directly hidden fields. But too many conditional hidden fields. Please look at these conditions. There are lots of errors.
    15553611873.pngJust three of them do not have an error. Please remove conditions with error and re-create them. It may also be useful to check the three conditions that work properly.