The form is not loading in South Africa.

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    Asked on April 15, 2019 at 08:09 PM

    We are a Global Online High School and our Pre-Registration for is not loading in South Africa, do you forms load Globally?  if not this service is no good to us.  Please advise..

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    Answered on April 15, 2019 at 09:26 PM

    I haven't seen other reports from South African users who are having issue viewing the form. Do you see any error message when viewing the form? 

    To further isolate the issue, please try the suggestions below and see if that helps.
    1). Clear your form cache and browser cache.
    2). Try using other browsers
    3). Try incognito mode (if using Chrome) or private browsing (if using Firefox).
    4). Try using other computer
    5). Try connecting from other ISP
    Looking forward for your response.