I cleared all submissions

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    1njretoucher
    Asked on April 19, 2019 at 12:29 PM

    How long until customers can upload again... this is imperative.

    I am on a bronze plan...I am not upgrading to a silver plan.





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    BJoanna
    Answered on April 19, 2019 at 01:07 PM

    The Upload Storage Space does not reset. It is fixed. The limit for the Bronze accounts is 10 GB. I saw that you deleted submissions that have uploads and that the current Upload Storage Space usage of your account is 1.51 GB. Considering that your account is now within the limits, I activated it. Your forms are now active as well. 

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    1njretoucher
    Answered on April 19, 2019 at 01:17 PM

    Shouldn't this one be working then?

    https://www.bigcolor.com/upload.html

    I'm still getting the error message. 

     

    EDIT: I guess it took a few minutes working now.. Thanks!

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    BJoanna
    Answered on April 19, 2019 at 01:22 PM

    I cleared your form cache. Your embedded form is now working as well. 

    1555694500embed.PNG