When I send my JotForm to Trello I can see the newly created card header but not the card information or files that had been created in Jotform

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    RobbBarrett
    Asked on April 23, 2019 at 05:16 PM

    Hi please advise 

    when I send my jotform to trello I can see the newly created card header but not the card information or files that had been created in Jotform ,I have set the file up to be intergrated to trello using the jotform integrator .  

    thanks Robb 

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    jonathan
    Answered on April 23, 2019 at 06:06 PM

    Can you please confirm first that you used PowerUps features from Trello. You need it for the JotForm Trello integration to work.

    User guide: Using the JotForm Power-Up in Trello

    Let us know if issue persist.

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    RobbBarrett
    Answered on April 24, 2019 at 12:58 AM

    yes I have used the power up within trello and aslo the integration feature within Jotform 

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    BJoanna
    Answered on April 24, 2019 at 03:34 AM

    I tested the Trello integration and it is working fine on my end. All data entered inside of the form are passing through.

    1556091012test123.gif

    Please try to remove the integration and reintegrate your form again with Trello. If the issue still persists, provide us a link of the form you are working on and a screenshot created card from your Trello board. 

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    RobbBarrett
    Answered on April 25, 2019 at 04:09 AM

    Hi thanks for that ,is there a way of displaying the whole Jotform form in a trello card graphically

    that would be much more informative and stand out . thanks For all of your help 

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    Nik_C
    Answered on April 25, 2019 at 05:31 AM

    I'm not sure you can, but you can try using Power UP: 

    https://www.jotform.com/help/454-Using-the-JotForm-Power-Up-in-Trello

    That could work for you.

    Let us know if you have any further questions.

    Thank you!