all image upload link is not working form

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    Stephanie
    Asked on April 24, 2019 at 07:56 AM

    I had clients upload all pics to a jotform for a 12 week challenge and now that the challenge is over all before pictures are not accessible to me. None of the links work. How do I remedy this? Thank you. 

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    Richie_P
    Answered on April 24, 2019 at 09:35 AM

    To clarify, are you referring to your form "Photo and Measurement submission"?

    I have checked your form submissions and its seems the uploaded images can be viewed in your submission page.

    May we know if you're logged-in when you tried to view the uploaded files? Are you trying to view the uploaded files via the notification email?

    Looking forward for your response.


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    DynamisFit
    Answered on April 24, 2019 at 09:55 AM

    I figured it out as soon as I posted, couldn’t seem to before posting haha. Thank you!