I have the free plan with under 300 saved submissions but it says I'm out of storage.

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    yellowjes
    Asked on April 25, 2019 at 08:15 AM

    Is there something I'm missing? I have the free plan with under 300 saved submissions but it says storage is full and telling me to upgrade.

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    david
    Answered on April 25, 2019 at 11:12 AM

    There are several forms in the trash for your account that have submissions.  Those submission still count towards the total.  Remove those forms from the trash and they will no longer count towards the total.  Here is how to restore them:

    https://www.jotform.com/help/134-How-to-Restore-Deleted-Forms

    Instead of restoring them, purge them from the trash to fully remove them.