Form preview does not capture the changes made

  • TGGeotechnics
    Asked on April 25, 2019 at 11:15 AM

    Changes I am making to my Jot-form are not being incorporated in the preview of form

    Page URL: https://eu.jotform.com/build/91143938587368
  • Girish JotForm Support
    Replied on April 25, 2019 at 1:43 PM

    I checked the form that you have shared above. The fields added in the form builder and the preview mode are the same. 

    Please let us know what changes that you have made in your form did not appear in the preview mode. 

  • leadingdental
    Replied on April 25, 2019 at 10:51 PM

    Changes are not being incorporated on my preview of my form either. It keeps showing an older version. Even when I go to the direct link my changes aren't appearing.
     
  • AndrewHag
    Replied on April 26, 2019 at 2:40 AM

    To assist you better, I am moving your question to a different thread. Your question will be addressed in that thread shortly.

    Please follow-up that thread for any further questions.

  • Rocks_n_Rivers
    Replied on April 26, 2019 at 6:20 AM

    i have the same issues...

  • TGGeotechnics
    Replied on April 26, 2019 at 7:37 AM

    It appears to be working now thanks anyway

  • Victoria_K
    Replied on April 26, 2019 at 8:57 AM

    Hello @TGGeotechnics and @Rocks_n_Rivers,

    Our apologies for the inconvenience. Our developers have fixed this problem. I have now cleared form caches manually for your accounts once more. If any problem will persist, please get back to us.

    Guide: How-to-Clear-Your-Form-Cache