Out of Payment Submissions on my Free Plan

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    Asked on April 25, 2019 at 01:38 PM

    Hi there!

    I received an email and note in my dashboard about my payment submissions on the free plan. Is that because I've connected PayPal to my JotForm?

    I will just disconnect, my biz isn't large enough, volulme wise for these submissions, to upgrade.

    Just wanted to clarity this is what you mean by the sent email and dashboard notice?


    Dr. Pamela Bordelon, Test Success

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    Answered on April 25, 2019 at 03:08 PM

    As a free user, you are allowed to receive up to 10 Payments per month. This means that you can collect payment via your form maximum 10 times in free account. The forms will be disabled if the limits are exceeded including allotted file storage during the month.

    you can refer to https://www.jotform.com/pricing for more details on pricing.

    You can also check this guide to understand more about your account's limit. https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits .

    Let me know if you have any questions or need any further help from my end.