Changes are not saving/loading

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    magfik
    Asked on April 26, 2019 at 04:58 AM

    How can I fix it?

    Screenshot
  • Profile Image
    Victoria_K
    Answered on April 26, 2019 at 07:12 AM

    Hello,

    Can you please let us know what is the form in question so we checked it closer?

    I have cleared form caches for your account, this should help to fix the problem:

    How-to-Clear-Your-Form-Cache

  • Profile Image
    magfik
    Answered on April 26, 2019 at 07:39 AM

    it's https://form.jotformeu.com/90732547681362


    it hasn't saved since 11.26am today. please see the build view vs preview. usually, the changes were visible asap.

  • Profile Image
    Victoria_K
    Answered on April 26, 2019 at 08:52 AM

    Our apologies for the inconvenience. Our developers have fixed this problem. I have now cleared form caches manually for your account once more. Can you please check if form is now updated?

    Guide: How-to-Clear-Your-Form-Cache