How to know when the submission was received and read?

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    SameerAF
    Asked on April 30, 2019 at 02:48 AM

    So i created a form and entries were put in it.


    i want to know the time when the entry was made in the form and the time at which the entry was read in the back-end.


    How do i do that?

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    ashwin_d
    Answered on April 30, 2019 at 07:06 AM

    Do you mean to say that you want to know the date & time when the submission was received in form and viewed in form's submission page?

    Please note that it is possible to check the submission date & time when it was received but unfortunately it is not possible to capture the date/time when submission was read/viewed. When the submission is received, form's submission page captures the submission  date & time. Please check the screenshot below:

    1556622223submissionDate.gif

    Submission date time is captured based on the timezone you have configured in your account. You may like to take a look at the following guide on how to change submission date time to different format & timezone:  https://www.jotform.com/help/346-How-to-Change-Submission-Date-to-a-Different-Format-and-Timezone