Emails Not Recieved

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    djrecord
    Asked on April 30, 2019 at 09:35 AM

    We are not getting emails sent from JotForm again. 

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    david
    Answered on April 30, 2019 at 11:28 AM

    I checked the email history for your account and the emails do appear to be sending from our end.  It is possible to view the same logs from your end if you'd like:

    https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History

    If all emails are not being received, my assumption is that it is likely due to some sort of filtering.  My personal yahoo email address was very recently having all JotForm emails sent to spam/junkmail, check your spam inbox to see if the emails are being filtered there.

  • Profile Image
    djrecord
    Answered on April 30, 2019 at 01:43 PM
    Sorry – we had an email server issue. We’ve got it corrected.
    [DJR logo]
    David j. Record | Sr. Vice President
    Impact Floors of Texas LP
    O 214.424.7455 Ext. 1574
    M 214.564.8961
    F 214.638.4268
    drecord@impactfloors.com
    [cid:image001.png@01D054F6.212A6960]
    ...