We need to collect payment information for a guarantee, but not run payments.

  • NeighborhoodPsychiatry
    Asked on May 6, 2019 at 3:53 PM

    What is the best way to set up JotForm to collect credit card info without running payments?


    We don't need to charge anything, but collect CC info as a deposit on initial appointments so we can charge if they don't show up.

  • Mike
    Replied on May 6, 2019 at 5:06 PM

    I am sorry to inform you, but we do not allow the credit card data collection.

    Payments and credit card details can be securely accepted with available payment integrations. The credit card data is not stored on our servers, it is being forwarded directly to the payment processing services that way.

    Some of the payment integrations support an authorization mode. For example, with Stripe integration in authorization mode you can collect valid credit card details (e.g. authorize $0.01 USD) and charge custom amount payments through your Stripe dashboard later.

    If you need any further assistance, please let us know.