Embedded form is not appearing on mobile

  • Profile Image
    PeterUddfors
    Asked on May 18, 2019 at 05:22 AM

    Hello,


    My jotform on http://sveaviken.se/batplats/avtal-avgifter.html works perfectly when being viewed on a pc but it does not work on a android phone. Why?


    Best regards,Peter

  • Profile Image
    Nick_So
    Answered on May 18, 2019 at 07:56 AM

    This usually happens when the form scripts conflict with your website scripts. I have verified your form source code and found that it was not embedded using the iframe embed code. The iframe will prevent the form from conflicting anything on your page.

    I would suggest to re-embed your form using the iframe embed code Getting-the-Form-iFrame-Code.

    After injecting your code, I would suggest adjusting the from width value in the iframe code from 1px to 690px which is the actual form width of your form. Please refer the screenshot below to see what to adjust.

    1558180606Screenshot_5.png

    Please try this out and update us if the problem still persists.