How to get "Transaction ID" of PayPal payment submission?

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    alvistay_experia
    Asked on May 28, 2019 at 02:56 AM

    Hi

    Is there anyway to just show the transaction ID of a paypal payment made through Jotform?


    I have tried using {Paypal:transactionid} as the field code but it did not work.

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    alvistay_experia
    Answered on May 28, 2019 at 03:39 AM

    Also,

    Is there any way to record submissions of applicant when they decides not to make payment through paypal.

    Meaning to say, we will be able to see their submission once they click submit.

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    ashwin_d
    Answered on May 28, 2019 at 05:32 AM

    I have tried using {Paypal:transactionid} as the field code but it did not work.

    Where exactly you have added this tag to get the transaction id? Please note that strip payment details only in email alert and I did check your form's notification & auto-responder email alert but could not locate this tag.

    Please add the tag in submission email template and it will work as expected. You may also like to take a look at the following guide which should help you:  https://www.jotform.com/help/231-How-to-Strip-Payment-Labels-and-Separate-Payment-Info-on-Email-Alerts


    Is there any way to record submissions of applicant when they decides not to make payment through paypal.

    I have moved your question to a new thread so that we can address it separately. You will be answered in the following thread: https://www.jotform.com/answers/1838087 


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    alvistay_experia
    Answered on May 28, 2019 at 09:13 PM

    Does the tag work on PDF too?

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    ashwin_d
    Answered on May 28, 2019 at 11:20 PM

    Please note that payment info tag will only work in email alert. If you want you can add a "Text" field in PDF document to add the payment tag but please note that it will display all the payer information. Please check the screenshot below:

    1559099844transactionId.gif