Downgrade Account for a few months

  • CoachStricklin
    Asked on May 29, 2019 at 2:54 PM

    If I don't want to use Jotform for a few months and then start again can I suspend getting charged?

  • zuritapia
    Replied on May 29, 2019 at 4:59 PM

    Hi @CoachStricklin!

    The only way to be able to stop from getting charged for those months you are not using JotForm, you will need to downgrade your account from the Silver Plan to Free Plan. You can do this from your account settings and accessing the Billing tab.

    Guide: How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free