Setting up a form for a fundraiser on the free packages

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    Asked on June 02, 2019 at 03:22 PM

    Hello there

    I am fulfilling orders for a tshirt fundraiser for an orphanage in Africa.  I have absolutely NO idea how many people will pruchase - If I stay on the free package and find that there will be more than 10 submissions, can I switch seamlessly without losing any sales.  I hesitate to purchase the package up and have to pay for a whole year if we only get a few submissions  as I am doing most of the fulfillment voluntarily and will not make money on this project.  I have not started the form yet, so not URL to refer to.

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    Answered on June 02, 2019 at 04:26 PM

    Yes it is possible. You can upgrade / downgrade your account anytime. Please note that when you reach payments submission limit of free plan, we send you a warning email with a date time when the payment forms will be disabled. You need to upgrade your account with in this timeframe for the payment forms to work.

    You may like to take a look at the following guide which should help you understand account usage and limits: 

    Hope this helps.

    Do get back to us if you have any questions.