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GreenTeePromosAsked on June 2, 2019 at 3:22 PM
Hello there
I am fulfilling orders for a tshirt fundraiser for an orphanage in Africa. I have absolutely NO idea how many people will pruchase - If I stay on the free package and find that there will be more than 10 submissions, can I switch seamlessly without losing any sales. I hesitate to purchase the package up and have to pay for a whole year if we only get a few submissions as I am doing most of the fulfillment voluntarily and will not make money on this project. I have not started the form yet, so not URL to refer to.
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Ashwin JotForm SupportReplied on June 2, 2019 at 4:26 PM
Yes it is possible. You can upgrade / downgrade your account anytime. Please note that when you reach payments submission limit of free plan, we send you a warning email with a date time when the payment forms will be disabled. You need to upgrade your account with in this timeframe for the payment forms to work.
You may like to take a look at the following guide which should help you understand account usage and limits: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits
Hope this helps.
Do get back to us if you have any questions.