PayPal fail

  • Mayoadventureexperience
    Asked on June 5, 2019 at 4:30 PM

    why does my paypal integration keep failing ?

  • denis_calin Jotform Support
    Replied on June 5, 2019 at 5:19 PM

    Hi @Mayoadventureexperience!

    I have logged into your account and can see that PayPal Checkout shows as not having been configured. Please make sure that you are using the correct PayPal integration: standard PayPal to connect to your personal PayPal account and PayPal Checkout, PayPal Pro and PayPal Express to connect to your business PayPal account (more information on various PayPal integrations can be found in this guide: PayPal-Forms).

    Could you please describe the kind of error you are receiving currently when trying to connect with PayPal? Please try connecting to PayPal using a different browsing mode than the one you are using right now, or try using a different browser if possible.

    1559769439Screen Shot 2019 06 05 at 2 Screenshot 10

    Please follow this guide to set up the PayPal Checkout integration on your form: How-to-Integrate-Form-to-PayPal-Checkout.