Can I clear my cache, but keep the created form intact?

  • civicart
    Asked on June 8, 2019 at 8:39 AM
  • John Support Team Lead
    Replied on June 8, 2019 at 9:17 AM

    Yes. Clearing the form cache will not harm or delete your form and data.

    You can use the following steps to clear your form cache yourself:

    1. In your JotForm dashboard, click on your Profile (rightmost corner of the page).

    2. Go to Settings

    3. Look for and click Clear Cache. A pop-up will appear saying " All Caches are Cleared! " then click okay and you are done!

    You may also refer to this article for more information about clearing your Form Cache:

    How-to-Clear-Your-Form-Cache