From Warnings: How to translate the error messages of all forms at once?

  • BilletBillet1
    Asked on June 19, 2019 at 7:31 AM

    Hej Jotform

    I have some customers that have noticed the bad translation from English to Danish when there are error messages on a form.

    I have corrected them for the form where I have noticed it, but is there a way to change alle the forms I have without having to spend 3 days correcting the individual forms?!?!

    Thanks for your help

    Anthony

  • AndrewHag
    Replied on June 19, 2019 at 7:36 AM

    Unfortunately, it is not possible to translate the multiple forms at once. We have to update every form individually. 

  • BilletBillet1
    Replied on June 19, 2019 at 7:42 AM

    Hi Andrew

    This is a really awful limitation of the system.  Are these translations automatic, and is there a possibility of giving you the correct translations that you can update your system with?

    I'm sure your other Danish customers will also be happy with that.  The grammar of the translations are incorrect, and word usage is very weird.

    Anthony

  • Girish JotForm Support
    Replied on June 19, 2019 at 7:57 AM

    Hi Anthony, 

    You will have to manually provide the Danish translation for each field of the form in the Form Settings > Show more optionsTranslation option inside your form.

    15609452061906 6 Screenshot 10

    15609452631906 7 Screenshot 21

    Click on "Add form language" to add the "Dansk" language. Here is the guide how to enable translations in your form - How-to-Make-Your-Forms-Multilingual

    Unfortunately, users will have to manually change these in the Form settings and they are not automatic. Hope this helps.


  • BilletBillet1
    Replied on June 19, 2019 at 8:11 AM

    This is the same answer as I received albeit very briefly from your colleague.  So I take it you have no way of manually overriding your system so that you don't rely on dodgy automatic translations?  All of my forms are already in Danish, so it is your version of 'Danish' that needs to change, not my forms.

    Jotform saves me a lot of time normally, but I have many forms, and to change every single error message on every single form is beyond the time I can use on it, so our customers will just have to think we have not learned our own language properly until you come with better automatic translations.

    If you can override it I'm willing, as I said, to translate for you.

    Regards

    Anthony

  • Mike_G JotForm Support
    Replied on June 19, 2019 at 9:44 AM

    I would like to apologize for any inconvenience. Allow me to forward your concern to our developers. Perhaps if we can come up with a way to update/translate Form Warnings globally (for the whole account) and not just by a single form, we will be able to solve the conflict you and your customers are experiencing easily.

    I will forward this as a feature request on your behalf. I may not be able to give you a timeframe for when it will be implemented, but please be assured that once there is an update we will notify you in this thread the soonest.