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westwalespoundiesAsked on June 27, 2019 at 8:26 AM
hi can you please tell me what date our form will go back live we are a animal rescue and the form is for adoptions
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Ashwin JotForm SupportReplied on June 27, 2019 at 10:13 AM
Please note that submission counters are always reset on the first day of each month.
I did check your account and did not find any issue with that. Your account usage is well within the limit of free plan. Please check the screenshot below:
What is the issue you are having? I have cleared your form cache form here. Please test your form again and get back to us if the issue persists.
We will wait for your response.
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westwalespoundiesReplied on June 28, 2019 at 5:16 AM
Thank you for your reply It is saying that the form is over quota
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AndrewHagReplied on June 28, 2019 at 6:28 AM
I checked some of the forms in your account. They seem to be displaying fine.
I have also cleared the form cache. Could you please share the URL of the form if the issue still persists?