How to send email notifications to specific recipients based on selections.

  • perkje
    Asked on July 5, 2019 at 12:56 PM

    Hi! I need to make a form where my customers can contact my team for support. Some questions are about technical problems and they should be adressed to person A and his mail. Other questions are to person B and her mail. 


    Is it possible to connect to multiple mail adresses?

  • David JotForm Support Manager
    Replied on July 5, 2019 at 1:35 PM

    Yes it is, you can conditionally sent the notification to a specific selection based on user's selection: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    If you want to create something more complex, such an approval workflow, please check this guide: https://www.jotform.com/help/432-A-General-Approach-on-Building-an-Approval-Process-Workflow

    Let us know if you need more help, we will be glad to assist you.

  • guptaandrew33
    Replied on July 5, 2019 at 1:45 PM

    i had same question. Thanks for the post mcdvoice

  • David JotForm Support Manager
    Replied on July 5, 2019 at 1:57 PM

    @guptaandrew33, you are welcome, open a new forum thread if you need anything else, we will be glad to assist you.

  • denial234
    Replied on July 30, 2019 at 3:14 AM

    How The SNMP Protocol works in Mail?mcdonalds survey