Jotform going to spam

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    Trajah  
    Asked on July 08, 2019 at 06:22 PM

    hi, 

    we use jotform and a bunch of our messages are going to spam in office 365 that are not spam. Could someone from your team please advise?

    there are several outdated threads or answers that don’t appear to be correct within the forum.

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    gerardw
    Answered on July 08, 2019 at 07:45 PM

    You can try whitelisting Jotform IP and domains to avoid this:

    https://www.jotform.com/help/145-Whitelisting-JotForm-IP-Addresses-and-Domains

    Do try this and let us know if the issue is persisting.