Jotform going to spam

  • Trajah
    Asked on July 8, 2019 at 6:22 PM

    hi, 

    we use jotform and a bunch of our messages are going to spam in office 365 that are not spam. Could someone from your team please advise?

    there are several outdated threads or answers that don’t appear to be correct within the forum.

  • Girish JotForm Support
    Replied on July 8, 2019 at 7:45 PM

    You can try whitelisting JotForm IP and domains to avoid this:

    https://www.jotform.com/help/145-Whitelisting-JotForm-IP-Addresses-and-Domains

    Do try this and let us know if the issue is persisting.