How to Handle Multiple Submissions from Same Email

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    eelamkin9
    Asked on July 31, 2019 at 09:48 AM

    I have my form set up so the submitter can stop and come back to the form at a later time to complete the form (thank you for the article on how to do that).  How do I handle it if a submitter may want to prepare multiple submissions, but only has one email address?  How will the system know which submission to revert back to if they want to further edit their submission prior to hitting Submit?


    Thank you!

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    emregedikoglu
    Answered on July 31, 2019 at 10:23 AM

    Hello,

    The issue might be related to enabled https://www.jotform.com/help/223-How-to-set-Form-Limits-Based-on-a-Unique-Question option on the form. Please make sure that the Unique Question option is set to 'No Check' in form settings.

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    If you need any further assistance, please let us know.

  • Profile Image
    eelamkin9
    Answered on July 31, 2019 at 10:58 AM

    Thank you.  I also entered the Unique ID widget and changed the coding to use that id instead of the email address as the identifier.  Seems to work in my testing -- fingers crossed!