When I tried to extract it the value for that autocomplete text become blank.

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    Mario Sibarani
    Asked on August 02, 2019 at 03:22 AM

    Hello, i tried to using addons autocomplete in jotform and then extracting it to google spreadsheets. When i tried to extract it the value for that autocomplete text become blanks and doesnt collect the email address. Can somebody help me to solve this?

    This is a re-post of a comment on Google Docs Integration: Send Responses to Google Spreadsheets. Instantly.

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    Answered on August 02, 2019 at 03:39 AM

    I'm unable to replicate the issue. I just created a new form and added an autocomplete widget https://widgets.jotform.com/widget/autocomp then integrated the form to Google Sheet. Data are successfully passed when form gets submitted.

    If form has been modified, the integration with Google Sheet will break. If that's the case, please remove the integration and reintegrate the form again by following this guide https://www.jotform.com/help/228-How-to-Integrate-Forms-with-Google-Sheets.

    Let us know how it goes.

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    Answered on August 02, 2019 at 09:18 AM

    hey Jed_C, 

    Am i, doing this correctly? i havent modified anything but the result turnsout to be null at email Field

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    Answered on August 02, 2019 at 12:18 PM

    I have tested the Autocomplete widget with Google Sheets integration and the data is being stored normally in the Sheet. I have pushed the missing submissions to the integrated spreadsheet on your form. Please check if the field data is updated in the spreadsheet correctly. 

    If the issue still persists, please try reintegrating Google Spreadsheet to the form and see if that works.

    Please get back to us if you need any further assistance. We will be happy to help.