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pvillanuevabAsked on August 6, 2019 at 1:06 AM
Por favor me pueden ayudar, diseñé el formulario:
https://form.jotformz.com/91976319362669
En la cual estoy considerando además de un correo tipo autorresponder 1, otro correo autorresponder 2, para ello generé la condicional para que llegué este correo cada vez que se da en aprobado pero no está llegando este segundo correo de autorresponder 2 por favor si me pueden ayudar
Muchas gracias
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Miles Jotform SupportReplied on August 6, 2019 at 4:07 AM
Hi there!
Sorry for the inconvenience.
We have cloned your form to test the email notifications, conditionals and the auto-responder mails. However, we didn't see any problems with them. Here is the screenshot of how it looks in our inbox:
We also cleared your form caches. Please let us know if the issue persists.
Thank you.
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pvillanuevabReplied on August 6, 2019 at 2:43 PMNo llega el correo:
AUTORESPONDER 2
Nose porqué, ya cambie el correo y nada.
Patrick V.
El mar., 6 ago. 2019 a las 3:07, JotForm () escribió:
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VincentJayReplied on August 6, 2019 at 3:44 PM
The email address (patrick.villanueva@urp.edu.pe) is on our bounce list. I checked our email logs and emails were sent properly.
Please contact your email provider and ask to add JotForm IP addresses to their whitelist. You can find the list of JotForm IP addresses on this link: https://www.jotform.com/help/145-Whitelisting-JotForm-IP-Addresses-and-Domains
Also, please make sure the condition is met to receive an email.