How to send automatic e-mail to stripe customer?

  • Profile Image
    lemundibu
    Asked on August 06, 2019 at 10:49 AM

    Hello, 

     

    I don't find a way to send an automatic email with jotform to a customer who pay with stripe. 

    I can't get the email adresse he use to pay in order to send him an automatic message. 

     

    How can I do that ? 

     

     

    best regards

  • Profile Image
    jherwin
    Answered on August 06, 2019 at 12:00 PM

    The customer is using a credit card when they pay you so you must be referring to the email field? If so, you can set up an autoresponder to send an automatic reply/email to your respondent.

    Here's the guide for that: Setting-up-an-Autoresponder-Email

    Let us know if you are referring to something else.