How to send automatic e-mail to stripe customer?

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    Asked on August 06, 2019 at 10:49 AM



    I don't find a way to send an automatic email with jotform to a customer who pay with stripe. 

    I can't get the email adresse he use to pay in order to send him an automatic message. 


    How can I do that ? 



    best regards

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    Answered on August 06, 2019 at 12:00 PM

    The customer is using a credit card when they pay you so you must be referring to the email field? If so, you can set up an autoresponder to send an automatic reply/email to your respondent.

    Here's the guide for that: Setting-up-an-Autoresponder-Email

    Let us know if you are referring to something else.