How to remove the username from the custom URL link?

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    carolmaurin
    Asked on August 08, 2019 at 11:25 AM

    Is there a way to make the address more manageable for our client base?  As of now it looks like I have to use:

    https://form.jotform.com/92185640436156

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    zuritapia
    Answered on August 08, 2019 at 11:37 AM

    Hi @carolmaurin!

    Yes, you can by making the URL to the form Custom. You will need to go into the form's publish options and select Quick Share, from there you will be allowed to edit the link and create one of your own. 

    Guide: How-to-Create-a-Custom-URL-of-a-Form 

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    carolmaurin
    Answered on August 08, 2019 at 12:15 PM

     I wish to get my name carolmaurin out of the address.  It is now:

    https://form.jotform.com/carolmaurin/AARF-t-shirt-order-form. Is there a way to do that? Thanks


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    AndrewHag
    Answered on August 08, 2019 at 12:51 PM

    Unfortunately, it is not possible to remove the username from the custom URL links. If you wish you can use your business name as the username of your account.

    Here is the guide to change the username: How-to-Change-the-Username