How to make sure that everything is setup correctly in my Paypal Form?

  • rivaloffice
    Asked on August 20, 2019 at 7:14 PM

    Hello! 


    I set up to where PayPal could be used for the product I am selling. One submissions says incomplete and i just want to make sure i have everything set up right. can you please help me


  • Girish JotForm Support
    Replied on August 20, 2019 at 8:55 PM

    As far as I can see, the payment field is integrated correctly in your form. Regarding the incomplete payment, this usually happens when a user closes the browser or didn't settle the payment after being redirected to the Payment Page.

    You can refer to these guides to handle incomplete payments in your forms:

    How-to-View-Incomplete-Payments

    Paypal-Incomplete-Payments-FAQ 

    Do review and let us know if you face any difficulties.