Allow respondents to create their own accounts so they can review invoices and make credit card payments online

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    Nicholas Vu 
    Asked on August 30, 2019 at 01:34 AM

    Dear Jotform Support Team,

    Could you direct me towards the appropriate product to obtain to achieve the below functionalities?

    1. Create a "Sign In" web page within a wordpress powered website. The end goal is to allow customers to create their own accounts so they can review invoices and make credit card payments online.

    2. In this sign in page, the customer will also be able to review old purchases, see if they are due to order more of a previously purchased product, and perform other functions.

    Please let me know if I can answer further questions and I thank you for your time.


    Nicholas Vu

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    Answered on August 30, 2019 at 02:38 AM

    I would like to apologize for any inconvenience. I'm not sure what you are looking for is possible with JotForm.

    Although you can collect payments for selling products or subscription or for collecting donations or amounts that your respondents may define within the form with the help of any of the available payment processing apps that we have, I'm afraid that we do not have a way to let respondents create an account that would allow them to review invoices and/or view previously purchased products.


    Also, it is not possible to collect account sign-up information using forms created in Jotform since collecting login credentials is against our terms. As long as it does not violate any of our terms, you may collect any data using your forms from your respondents and store it in Jotform which you may use at a later time.

    If you wish to embed your form to a Wordpress website, that would be possible. The information on how you can do that can be found in this guide — A-Guide-to-Embed-Forms-for-WordPress-Users

    If you have any follow-up questions, please feel free to respond to this thread. Or, if you have any other questions, please do not hesitate to contact us again anytime and open a new thread.

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    Nicholas Vu 
    Answered on August 30, 2019 at 07:43 AM
    Would you recommend any vendors that can provide a plugin that would let
    customer create a sign in account? Thanks, Nick
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    Answered on August 30, 2019 at 09:20 AM

    Hello Nick,

    Based on your initial query, I believe you want a web portal with customer sign in. Customers can sign in using their credentials to view their purchases and make payment. Is this correct? If yes, I believe you will have to take the help of any web developer to develop this.

    You can also hire freelancers on  

    Jotform is an online form builder, where you also have the option to embed forms on any web page including WordPress.

    Hope this clarifies your query.