Can an Autoresponder receive a copy of the documents uploaded through file uploader widget?

  • Paulaldridgeltd
    Asked on September 9, 2019 at 4:44 PM

    Hi,

    I have added a file upload widget, is there anyway for this document to be added to the email the autoresponder receives?

    PS The file uploaded will change per submission

    Amy

    Page URL: https://eu.jotform.com/build/92454649822365
  • jonathan
    Replied on September 9, 2019 at 5:45 PM

    If I understand correctly, you must be referring to the Email option Send Upload as Attachment which is available in the Notification Email.

    1568064737zzz 2019 09 10 05 Screenshot 10


    However this is not available in the Autoresponder Email.

    1568064813zzz 2019 09 10 05 Screenshot 21


    this is because the Autoresponder Email was suppose to be a confirmation email that will be sent to the form respondents.

    Since the email will actually be sent to the respondent, then there is no need to attached the uploaded file since it will be the same user/respondent.

    A workaround you can do is to make the Notification Email behave like the Autoresponder.

    You can follow the workaround using Conditions.

    Guide :  https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer






  • Amy
    Replied on September 10, 2019 at 7:18 AM

    Hi,


    I have followed the instructions above - and still no avail!  Would another widget work better?

    I simply want a way for the email going to the autoresponder to include the file I upload first before this goes to them - either a copy as an attachment or included in the body of the mail.  Even if a preview of the attachment was in the body of the form, that would be absolutely ideal!

    Our page works that I go in to complete the detail, then the email to the autoresponder then allows them to alter only four fields through an edit link.

    Really hope you can help :)

    Amy

  • Jed_C
    Replied on September 10, 2019 at 8:42 AM

    Either a copy as an attachment or included in the body of the mail. — You can include a link of the uploaded file in the autoresponse email body.

    By default, the file upload field you've added should be listed in the body.

    ex.

    1568119281We have received your response Screenshot 10

    Is that what you want? Looking forward for your response. 

  • Paulaldridgeltd
    Replied on September 10, 2019 at 10:07 AM

    Hi,

    that's exactly what i'm after!  Would be great :)

  • Jed_C
    Replied on September 10, 2019 at 11:10 AM

    Great! Let us know if you have any questions or if you need further assistance. 

  • Paulaldridgeltd
    Replied on September 10, 2019 at 11:20 AM
  • Jed_C
    Replied on September 10, 2019 at 9:35 PM
    Answered by Paulaldridgeltd

     

    Hi

     

    I think I have deleted the form - can you please advise how I get this back?!

     

    HELP!!!!

     

    Amy


    Please check your trash folder. Check this guide https://www.jotform.com/help/134-How-to-Restore-Deleted-Forms on how to restore a deleted form.