I need to accept payments

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    mrccemily
    Asked on September 20, 2019 at 12:25 PM

    i have the form created

    One I hit submit it fails

    what step am I missing 

    Screenshot
  • Profile Image
    stevenmarshall
    Answered on September 20, 2019 at 01:35 PM

    Hi @mrccemily,

    I have checked your Jotform Form ID: 92593376415162 and see that the PayPal Pro configuration on the form is not complete. Please add your API Username, Password, and Signature your PayPal Pro account in the Payment wizard so that the form should be working fine after adding this information.

    1569000531Screen Shot 2019-09-20 at 10.2

    Guide: How-to-Integrate-Form-with-Paypal-Pro

    Please note that you need to have a paid business account in PayPal in order to use this payment type. Once you have the required account, please see this guide to obtain PayPal API credentials: How-to-Obtain-PayPal-API-Credentials

    Please let us know if after adding the API credentials you are still having the same issue.

    Thank you

  • Profile Image
    mrccemily
    Answered on September 20, 2019 at 02:39 PM
    I don’t have paypal pro
    Just PayPal
    Will Jotform work with just PayPal?
    I’m just trying to sell raffle tickets
    ...
  • Profile Image
    stevenmarshall
    Answered on September 20, 2019 at 03:09 PM

    Hi @mrccemily,

    Yes, Jotform will work with your PayPal account.

    First, you would need to remove the PayPal Pro Integration from your form. But don't worry about the products you have already added. They will show back up when you add the PayPal Standard payment processor to your form. To remove, click on the field and then click on the remove garbage can icon.

    1569005353Screen Shot 2019-09-20 at 11.4

    Next, you will add the Paypal Standard payment processor to your form.

    1569006107Screen Shot 2019-09-20 at 11.4

    Please view this helpful Guide: How-to-Integrate-Form-with-Paypal-Standard-

    Please let us know if you have any further questions.

    Thank you